Developing Effective Supervision
Facilitator: Alex Clapson
Two Day Workshop Outline
Effective Supervision is a key requirement in any successful organisation. Supervision done well develops employees, provides quality assurance, & promotes best practice.
Delegates are taught the skills required to effectively supervise their staff; manage poor performance; address employee engagement; & motivation.
- The course is adjusted to align with your Policies, Guidance & Audit tools
- The training reinforces your values & key learning objectives
- A strong emphasis on Well-Being & Reflective Practice
- The course can be piloted alongside other developments to ensure that there is total alignment with your organisational objectives
Target Audience
This course is suitable for those who are new to Supervising Staff, as well those seeking to refresh their practice.
- An overview of the organisation’s Policies & Procedures
- What is Effective Supervision & why is it important?
- Videos – Examples of Supervision – Getting it wrong & Getting it right
- Identifying the strengths & development needs of delegates
- Considering the role of the Supervisor as Mentor & Observer of practice
- Supervision models & the benefits of good Supervision
- The role that Supervision plays in promoting employee well-being
- Exploring Experiential Learning
- Identifying some of the challenges facing Supervisors to inform day two
- Delegate Practice – Action Learning Sets
- Reflective Practice
- Supervision Scenarios
- Group Problem Solving
- Overcoming Barriers to Effective Supervision
- Using Coaching techniques to improve problem solving
- Develop an Action Plan from information learned on the course
- Organisational Policies & Procedures
- Two-pages of links to videos & other useful resources
- Communication Style Questionnaire
- Feedback Skills
- Challenging our biases
- Understand what constitutes effective supervision & its relationship to safe practice & positive outcomes
- Consider the impact of anxiety upon well-being & how emotions may impact on staff, critical thinking & decision making
- Consider the Morrison 4x4x4 (integrated) model of supervision & understand how it can be used as a model to facilitate effective supervision
- Consider how past experience of supervision can impact on the supervisory relationship
- Understand the importance of developing & reviewing the supervisory relationship
- Consider the role of supervision throughout the stages of professional development from new starter to experienced employee
- Understand the importance of recording supervision, & the use of assistive technology
- Understand the importance of an assertive supervisory style in promoting good outcomes through supervision